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What is the story behind the name Worthy?
The owner of the company, Worthy, is a woman in long term addiction recovery. She chose the name Worthy so she could battle the stigma that can, and often does, get applied to people who struggle with the disease of addiction.
Why are the products called spreads and not jams?
Jam is a standardized product under the Canadian Food Inspection Agency. This means that any product labelled as ājamā must meet specific requirements (and limitations). Worthy products do not meet these specifications because of our additional ingredients, such as cardamom, earl grey tea, lavender and vanilla extract in addition to the standardized fruit, water, and pectin! The CFIA also mandates that any jam shall not contain rhubarb or apple.Ā
What do you charge for shipping? What are your return policies?
SHIPPING
We Offer Canada-wide shipping.
Shipping rates calculated at checkout - Based onĀ the delivery location and weight of the product(s) being shipped.
Free shipping onĀ ALL merchandise.
PO Box shipping ONLY offered through Canada Post.
$8.00-$15.00 delivery fee within Calgary city limits (up to 36 items).
Free local pick-up available within Calgary, Alberta in the community of Woodbine.
RETURNS
We accept returns of unopened/undamaged/original condition items.
If item(s) arrives damaged please email pictures to hello@worthyjams.com so we can refund the cost of the item(s).
Return postage is the responsibility of the customer.
Shipping costs are non-refundable.
Please contact us with any questions or concerns at hello@worthyjams.com.
ā¼ļø PLEASE NOTE:Ā In the case where an order's arrival is disputed, the tracking provided by the shipper will be deemed correct.
Are the products home made?
All our products are locally made in a commercial facility, not in a home.
Are the products vegan?
Yes, all of our products are vegan but not certified.
Are the products gluten free?
Yes, the products are gluten free, but not certified.
Are the products peanut free?
Yes, the products are free from peanuts; however, are not certified to be peanut free.
How much sugar do you use? Do you make sugar free?
Most of our jams are 9-10g of sugar/TBSP. We do not currently make a sugar free jam.
Are the products all natural?
Yes, they are natural. We use quality ingredients: non-GMO fruit, pure non- preservative based pectin, and cane sugar.
What is monocalcium phosphate?
Monocalcium phosphate is otherwise known as calcium powder. It is used in our jam to activate the citrus pectin. While we strive to make our products as clean and natural as possible, we do use artificial vanilla extract in our vanilla rhubarb jam.
